Company: CSS Corp
Website: www.csscorp.com
Eligibility: BE/B.Com/BCA/M.Tech
Experience: 0 - 2 yrs
Location: Chennai
Role: Networking Domain
JOB SUMMARY:
Company profile :
JOB SUMMARY:
Company profile :
CSS Corp is the global leader in technology support. Over 140 clients, including Fortune 1000 enterprises, count on our expertise in supporting enterprise and consumer products, managing IT infrastructures (stand-alone, cloud or mobile-enabled), and deploying networks. According to a leading analyst agency, CSS Corp has been listed as a challenger for product and technical support services in its latest report.
Job Description:
Responsibilties:
1. Assist customers to troubleshoot by providing a consultative approach to problem solving.
2. Respond to called-in inquiries from clients regarding their products and related services
3. Maintain high level adherence and compliance towards policies, process and procedures.
4. Provide exceptional customer service at all times
Responsibilties:
1. Assist customers to troubleshoot by providing a consultative approach to problem solving.
2. Respond to called-in inquiries from clients regarding their products and related services
3. Maintain high level adherence and compliance towards policies, process and procedures.
4. Provide exceptional customer service at all times
Candidate Profile:
Skills:
1. Ability to express precisely and with clarity
2. Excellent Verbal & Written English Communication skill
3. Excellent Listening & Probing skills
4. Excellent customer orientation and grasp of customer service
5. Exhibit strong interpersonal skills, positive, pleasant, respectful and customer focused
6. Must have good organizational and prioritizing skills
7. Excellent Logical troubleshooting and Problem solving skills.
1. Ability to express precisely and with clarity
2. Excellent Verbal & Written English Communication skill
3. Excellent Listening & Probing skills
4. Excellent customer orientation and grasp of customer service
5. Exhibit strong interpersonal skills, positive, pleasant, respectful and customer focused
6. Must have good organizational and prioritizing skills
7. Excellent Logical troubleshooting and Problem solving skills.
Technical Skills:
1. Basic networking concepts will be added advantage
2. Should possess basic understanding of Operating Systems
1. Basic networking concepts will be added advantage
2. Should possess basic understanding of Operating Systems
Note: If you are interested, kindly walk in to our office anytime between 11 AM till 5 PM
0 comments:
Post a Comment