Company: Dell
Website: www.dell.com
Eligibility: Any Degree
Experience: 0.6 - 2 yrs
Location: Delhi/NCR/Noida
Role: Technical Support Associate
JOB SUMMARY:
Company profile :
For more than 28 years, Dell has empowered countries, communities, customers and people everywhere to use technology to realize their dreams. Customers trust us to deliver technology solutions that help them do and achieve more, whether they’re at home, work, school or anywhere in their world. Learn more about our story, purpose and people behind our customer-centric approach.
Job Description:
Skills Required:
1. Min 0-6 months of relevant experience in a technical support role.
2. Working Knowledge of Operating Systems such as Windows 9x, XP, NT, 2000, Novell etc .
3. Knowledge of troubleshooting PC Hardware.
Net Typing speed of 32 words with 90% plus accuracy.
Required Skills Excellent Email and Voice and Accent Skills - English.
3 Years Graduation Required Mandatory.
4. Should have prior IT Service Desk Experience.
5. Healthcare Service Desk Experience would be added advantage.
6. Desirable - Basic Understanding of ITIL.
2. Working Knowledge of Operating Systems such as Windows 9x, XP, NT, 2000, Novell etc .
3. Knowledge of troubleshooting PC Hardware.
Net Typing speed of 32 words with 90% plus accuracy.
Required Skills Excellent Email and Voice and Accent Skills - English.
3 Years Graduation Required Mandatory.
4. Should have prior IT Service Desk Experience.
5. Healthcare Service Desk Experience would be added advantage.
6. Desirable - Basic Understanding of ITIL.
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