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Company Oracle
Website www.oracle.com
Eligibility Any Graduate
Experience 3 - 6 yrs
Location Gurgaon
Job Role Sales Executive
JOB SUMMARY:
Company profile :
Job Description:
1. Manages renewals process for a defined territory of small to mid-sized customers;
2. Ensure timely support renewals for small to medium-sized customers in assigned territory;
3. Provides management with performance feedback;
4. First-line management contact for customer escalations;
5. Serves as a resource to other organizations for process and policy questions
6. Troubleshoots problems and escalates as necessary;
7. Assists in key indicator reporting and trend analysis;
8. Educates customers on e-business practices and any associated contractual implications;
9. Ensures customer awareness and understanding of the applicable elements of the Support portfolio;
10. Responsible for meeting productivity requirements on outbound calls for renewals.
11. Manages exceptions for customers with issues that may delay or inhibit renewals.
Company Oracle
Website www.oracle.com
Eligibility Any Graduate
Experience 3 - 6 yrs
Location Gurgaon
Job Role Sales Executive
JOB SUMMARY:
Company profile :
Oracle Corporation is an American multinational computer technology corporation that specializes in developing and marketing computer hardware systems and enterprise software products – particularly database management systems. Headquartered at 500 Oracle Parkway, Redwood Shores, Redwood City, California, United States and employing approximately 111,298 people worldwide as of 30 November 2011, it has enlarged its share of the software market through organic growth and through a number of high-profile acquisitions. By 2007 Oracle had the third-largest software revenue, after Microsoft and IBM.
1. Manages renewals process for a defined territory of small to mid-sized customers;
2. Ensure timely support renewals for small to medium-sized customers in assigned territory;
3. Provides management with performance feedback;
4. First-line management contact for customer escalations;
5. Serves as a resource to other organizations for process and policy questions
6. Troubleshoots problems and escalates as necessary;
7. Assists in key indicator reporting and trend analysis;
8. Educates customers on e-business practices and any associated contractual implications;
9. Ensures customer awareness and understanding of the applicable elements of the Support portfolio;
10. Responsible for meeting productivity requirements on outbound calls for renewals.
11. Manages exceptions for customers with issues that may delay or inhibit renewals.
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